Support

Welcome to our Premium Business Support Services

Are you searching for on-going support for your IT infrastructure? We are an IT Service Management partner with ITIL certified industry experts. Let us worry and let you focus on your business to grow. Our maintenance and support services provide the best service levels in the industry across the world.

All the Support you'll ever need

On Demand Tech Support

Seek our premium support whenever you need it. No commitment or monthly subscription required. Pay as you go based on the Time & Material Basis.

Community

We have a community with industry experts. You just need to register and obtain free support. Remember to contribute to the community.

Fixed SLA

Do you need dedicated premium support whenever you need it. Then you can buy a subscription bundle and obtain priority support real-time.

It's Simple. Let's Start.

How to Get Started?

Your support is a click away.

  1. Contact us and let us know what you want.
  2. Out support team will discuss with you based on the urgency and issue a support ticket to follow up and close.
  3. Resolve the issue and seek your confirmation to close the ticket and send you the invoice.

Standard

$6.99 / hour
  • 3 Hours Included
  • Priority Support
  • 24/7 Support
  • 3 Calls Limit
  • Email Prority Support
  • Remote Desktop Support
  • Balance Carry-Forward

Basic

$27.99 / month
  • 10 Hours Included
  • Priority Support
  • 24/7 Support
  • 10 Calls Limit
  • Email Prority Support
  • Remote Desktop Support
  • Balance Carry-Forward

Plus

$87.99 / month
  • 60 Hours Included
  • Priority Support
  • 24/7 Support
  • Unlimited Calls
  • Email Prority Support
  • Remote Desktop Support
  • Balance Carry-Forward

Have a Question?

If you have a question to select the right plan? Please check the FAQ below. Alternatively, you can always contact one of our Support agents from the home page at your convenience. We will make sure all your questions are answered.

If you don't wish to have a long term commitment and you have only one issue at hand, then you can select the Standard plan. Otherwise you can select a suitable plan based on number of issues at hand.

 

If you have doubts or you need a custom plan, please feel free to contact one of our Support agents.

Yes.

We accept PayPal and Credit Cards.

Unfortunately our Refund Policy doesn't allow any refunds.

Are you ready to join the club?

Get a free consultation from one of our experts to discuss which option would work best for your needs.