Basic Plan
- 10 Incident Support Cases included.
Standard Plan
- 20 Incident Support Cases included
Essential Plan
- 30 Incident Support Cases included
Plus Plan
- 40 Incident Support Cases included
All Plans include:
- System setup modifications.
- Resolve problems in system results.
- System errors and failures.
- Stuck users
- Posting issues.
- Application performance and fine-tuning issues.
- Administration and security tasks.
- How questions (if the questions are from users been trained in the specific modules and the question is very specific in nature and not open-ended).
All Plans exclude:
- Project Management
- Training & Coaching
- Configuration
- Data Importation Assistance
- Onsite Consulting
- Odoo version Upgrade
- Odoo Cloud Hosting
- Customization and software development
- Develop or modify reports
- Apply new functionalities, procedures, or process changes.
- Installation and configuration tasks
- Integrations
- Training services
- Data import
- Data Reconciliation
Specifications
| Plans | Basic or Standard or Essential or Plus |